Can the main hosting domain be changed?
If for various reasons you no longer want a domain to be listed as the primary on hosting, then you will need a change.
Each hosting package comes with a primary domain attached to it. Usually, this is chosen during the order placement.
If you wish to change the primary domain, a request must be sent regarding this to help@hostico.com either directly via email or by opening a ticket from the customer account. The message will include:
- the name of the current primary domain as well as the name of the new domain that is desired to be set as primary
- specifying the need to keep the existing information on the current domain (website, emails, databases) or complete deletion of this information.
Before requesting this change, the following must be considered:
- the new main domain will need to have Hostico's nameservers set.
- it is recommended to perform a complete backup of the data. This can be most easily done by accessing cPanel -> Backup -> Download a Full Website Backup.
- in the event that the new domain is set over the files of the current domain, it is possible that it will not load the website correctly under the new name. This is in case you have chosen to keep the files on hosting. To make everything functional, it is necessary to update the initial links in the files and databases with the name of the new domain. This can be done from the administration interface of the owned application/site and/or directly by editing the files and the database.