Frequently Asked Questions • Commercial
I don't need some invoices from the account, do I have the option to delete them?
You can delete invoices from your account, but for fiscal ones it is recommended to keep them. Contact the sales department for the deletion of proforma or canceled invoices.
Views 337Updated 3 aniPublished on 04/01/2019by Mark Dohi
In principle, all invoices can be deleted from a customer account, however, it is recommended to keep the fiscal invoices. Fiscal invoices represent the written confirmation regarding the completion of the transaction between two parties. They are directly used by the accounting departments. There is a possibility that it may be necessary to correlate the information from a company’s accounting system with reality, and this may not be possible if deletion is chosen.
Regarding proforma invoices and canceled ones, direct deletion is possible here, without any risk.
For this, it will be necessary to contact the commercial department.