Frequently Asked Questions

Find out how to add a secondary contact to your client account by following the steps in the dedicated tutorial. Simple and effective!

The request to change the hosting server is possible, although moves are rare. The servers are constantly monitored and provide similar performance.

Invoices are issued after payment confirmation, and delivery is done via email in PDF format. Processing time varies depending on the type of transaction.

Find out why you haven't received the free domain from Hostico: check if you selected a 12-month period and valid extensions. Contact the sales department for assistance.

Promote your website or Hostico offers through the Affiliate program. Contact us for additional details and collaboration opportunities.

Find out about the services that offer affiliate commission, including hosting packages purchased through affiliate links.

We offer the Plesk control panel, ideal for the simple management of websites and emails. Learn more about the Power User View interface and its features.

The cloud next to a DNS entry indicates the status of the CloudFlare service: active (colored) or inactive (gray), signaling the use of CloudFlare services.

Discover the information in the passage below regarding addon domains and their redirection in CloudFlare.

Adding a site to CloudFlare is quick, but the propagation of changes can take time, so it is recommended to do it at night for optimal performance.

Learn how to add DNS records in CloudFlare, either from the administration panel or through the cPanel plugin, for efficient management of your domains.

Changing the registrar is only necessary if it does not allow the modification of nameservers, in order to activate CloudFlare on the domain.