Frequently Asked Questions

You can pay for a service in advance by contacting the sales department. The minimum advance payment period is the same as the minimum billing period.

Find out how you can pay a proforma invoice by credit card or bank transfer by accessing the invoice code from the email or the mentioned accounts.

The minimum billing period for hosting packages is one month, and for domains, usually one year, varying depending on the extension.

If you think you will reach the limit of purchased services, this article will definitely be helpful to you!

If you encounter issues with card payment, contact the sales department to check and resolve the situation with the payment processor.

The suspension of a service in most cases has been carried out due to non-payment of an invoice, but there may also be other reasons.

No longer need a purchased hosting service? You can cancel it anytime, without any obligation!

You can view and download invoices anytime from your client account. Learn more from the tutorial Checking Invoices.

Find out how you can obtain a refund for unused or canceled services, according to the Terms and Conditions. Contact the sales department for details.

The pro forma invoice for ordered services is automatically issued after the completion of the order, and for renewals, 2 weeks before the due date.

Activating a shared hosting package includes a free website builder. Contact the sales department for more details.

In the millennium of speed, all actions we perform must be completed as quickly as possible!