Frequently Asked Questions

Browse through +700 Hostico documentation articles

Views 893
Updated 1 year ago

Find out why the pro forma invoice issued is for a legal entity, while the fiscal invoice is for an individual.

Views 4,195
Updated 1 year ago

You can pay a bill on behalf of another person or company, but you must comply with certain conditions to avoid issues when issuing the bill.

Views 347
Updated 3 years ago

Find out how you can pay multiple invoices with a single transaction, either through bank transfer or by using the Invoice Merge option with a credit card.

Views 504
Updated 3 years ago

Proforma invoices separate for each service are issued based on the due date, preventing domain suspension. Learn more about this system!

Views 276
Updated 8 months ago

The minimum registration period for a domain is 1 year, and the maximum varies between 1 and 10 years, depending on the extension.

Views 229
Updated 3 years ago

Find out how penalties for domains are applied after the due date and what grace periods exist for different extensions.

Views 303
Updated 4 years ago

Restore the files and database from the backup by contacting the Hostico technical department, as the current application does not allow a direct implementation.

Views 250
Updated 3 years ago

Discover in the passage below whether penalties apply after the due date for hosting packages.

Views 345
Updated 3 years ago

Reaching the space limit requires upgrading the package or deleting unwanted files. Learn how to upgrade the package in our tutorial.

Views 273
Updated 6 years ago

The error "A DNS entry for 'DOMENIU.RO' already exists" occurs when you try to add an existing addon domain. Delete it from the current package or contact the owner.

Views 2,034
Updated 8 months ago

Discover in the passage below why you receive emails with the subject Mail delivery failed: returning message to sender, and what you can do about it.

Views 327
Updated 6 years ago

Learn how to open a port on the hosting package. Contact the technical department with details about the port, direction, and IP for assistance.

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