Frequently Asked Questions

Do you want to cancel the domain renewal? Please contact the sales department for assistance with the cancellation process.

Learn the differences between FTP, FTPS, and SFTP: simple file transfers, secured by SSL/TLS or SSH, each with specific security advantages.

Unlimited monthly traffic on all hosting packages, with no limitations. Choose the ideal solution for your online needs!

Find out why some .ro domains display the owner's data while others do not, depending on the type of holder and GDPR regulations.

Discover in the passage below if you can purchase a hosting package without owning a domain.

Find out in this article why the website is non-functional after confirming the renewal/domain registration.

Discover in the passage below whether you can modify a tax invoice that was not issued on the desired dates.

Edit your incorrect customer account information at any time according to the information update tutorial.

The transfer of a domain does not affect the functionality of the site, which remains active throughout the entire process.

Find out what to do if the email address associated with the Hostico client account was entered incorrectly.

The fiscal invoice was not issued correctly because the data in the customer account has not been updated. Please contact the sales department for correction.

The pro forma invoice from the client account can be canceled due to service closure, domain deletion, or if more than 60 days have passed. Contact the sales department for reactivation.